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Terms & Conditions

Acceptance of the Terms

By registering and using our platform, Spinboss casino (hereinafter referred to as "the Platform"), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("T&C"). These T&Cs form a legally binding contract between you and us. You should review these T&Cs carefully before registering for an account with our Platform.

Eligibility Requirements

To use the Platform, you must meet certain eligibility requirements:

  • Be at least 18 years old (or the legal age of majority in your jurisdiction)
  • Not be prohibited from using online gaming services under applicable law
  • Not have had an account terminated or suspended by us for any reason

Minimum Age Requirements

We are committed to responsible gaming practices and require all users to be at least 18 years old (or the legal age of majority in your jurisdiction). We take this responsibility seriously and will verify your date of birth during registration.

Geographic Restrictions

The Platform is available worldwide, but some features or promotions may only be accessible from specific countries or regions due to licensing agreements or regulatory requirements. You are responsible for checking whether our services are authorized under the laws of your jurisdiction before playing.

Account Registration Rules

To register an account with our Platform:

  1. Go to our website and click on "Register"
  2. Fill in the registration form accurately and honestly
  3. Agree to these T&Cs by checking the box at the bottom of the form
  4. Submit your application

We may reject your account application if we suspect that you have provided false or misleading information.

One-Account-Per-User Policy

You can only hold one valid account with our Platform, and any attempts to create additional accounts will be subject to restrictions or penalties under our Anti-Money Laundering (AML) procedures. If you forget your login credentials, please click on "Forgot Password" to reset them.

Identity Verification and KYC

We reserve the right to request identification documents from users at any time, including:

  • Government-issued ID cards
  • Passport photographs
  • Utility bills or bank statements

Your failure to provide such documentation may result in account suspension or closure. Your account information must be accurate and up-to-date.

Account Accuracy Obligations

You are responsible for maintaining the accuracy of your personal details, including name, date of birth, address, email address, phone number, and other relevant contact information. If you change any aspect of this information, please update it through your account settings or by contacting our support team.

Account Security Responsibilities

To protect yourself against unauthorized transactions:

  • Create a strong password (at least 12 characters long)
  • Keep your login credentials secure
  • Regularly monitor your account balance and activity

You are liable for any loss resulting from failure to comply with these obligations.

Login Credentials and Password Protection

We strongly recommend that you use unique and complex passwords for each of your online services, including the Platform. Avoid using easily guessable information like birthdates or common words.

Restricted Behaviour and Prohibited Activities

The following behaviors are considered unacceptable and will result in disciplinary action:

  • Cheating, exploiting software bugs, or attempting to hack our systems
  • Money laundering, terrorist financing, or engaging in other illicit activities
  • Using automated tools (bots) for gameplay
  • Collusion with other players for an unfair advantage

We reserve the right to suspend or close your account at any time if we detect such behavior.

Multi-Accounting and Fraud Prevention

Our system is designed to prevent multi-accounting, including shared computers or proxy servers. Engaging in such activity may result in:

  • Account suspension
  • Confiscation of winnings
  • Blacklisting by payment processors

We take fraud prevention very seriously and have implemented various measures to detect suspicious behavior.

Bonus and Promotion Rules

All bonuses and promotions come with specific terms, which can be found on their respective pages within the Platform. Failure to meet these requirements may result in bonus revocation or forfeiture of winnings.

Wagering and Gameplay Conditions

  • The minimum stake required for each game varies; please refer to the relevant gaming page.
  • Wagers are processed instantly when placed
  • Winnings will be credited to your account balance once verified

Some games have additional wagering requirements before you can withdraw your winnings. Please review the rules of each individual game before participating.

Bonus Abuse Prevention

We monitor for bonus abuse, including:

  • Bonus hunting (rapidly placing and cashing out)
  • Collusion with other players or affiliates
  • Manipulating game mechanics to gain an unfair advantage

If we suspect any of these practices are taking place, we will suspend the account pending further investigation.

Deposits and Withdrawals

For your convenience, you can use a variety of payment methods (e.g. bank transfers, e-wallets) for deposits and withdrawals:

  • Deposits may not be instantly available due to processing times
  • Minimum withdrawal thresholds apply; refer to our banking section for details

We will process all valid withdrawal requests within 24 hours.

Verification Before Withdrawals

For security reasons, we require users to verify their accounts before making large withdrawals. This includes:

  • Providing proof of identity (passport photograph or government-issued ID)
  • Verifying your residential address (utility bills or bank statements)

These documents will be stored on our secure servers for auditing and regulatory purposes.

Processing and Review Procedures

We review all player complaints, transactions, and system errors to ensure fairness. If an issue arises:

  1. Please contact us through live chat or email with detailed information about the dispute
  2. Our support team will investigate your claim
  3. We may request additional documentation before resolving the matter

Responsible Gaming Expectations

We promote responsible gaming practices and offer a range of tools to help you manage your account:

  • Deposit limits (daily, weekly, monthly)
  • Loss limits (aggregate wager caps)
  • Time-out periods
  • Self-exclusion options
  • Reality checks (in-game reminders)

Use these features wisely and always gamble responsibly.

Self-Exclusion and Account Restrictions

You can self-exclude your account for a specified period or permanently. Upon successful registration, we will:

  1. Freeze any funds in your account balance.
  2. Prevent you from accessing the Platform during the chosen self-excluded time period

Please note that if you forget your login credentials or change them while excluded, you may still receive emails related to forgotten passwords or new transactions.

Game Fairness and RNG Systems

We are committed to fair gaming practices:

  • Our games utilize Random Number Generators (RNGs)
  • We regularly audit our systems for fairness
  • Winners will be randomly selected in compliance with the game's odds

Our Platform uses an independent third-party auditor to ensure adherence to best practice and regulatory requirements.

Technical Interruptions or Voided Gameplay

In rare instances, technical issues may cause gameplay interruptions:

  1. We strive to prevent any disruptions.
  2. If a problem occurs, we will notify affected players via email or in-game alerts

Please note that transactions made during system errors or other events beyond our control (e.g., server downtime) are not guaranteed.

Suspension or Closure of Accounts

If you break the rules outlined in this document:

  1. Your account may be suspended temporarily.
  2. In extreme cases, we reserve the right to close your account and confiscate any winnings

If we cancel an ongoing promotion or suspend a specific game:

  1. Withdrawable balance (in your current wallet)
  2. Any bonuses which are already active in the users account will not expire

Upon cancellation of our services (which may be caused by unforeseen circumstances), such as changes to market conditions, regulatory updates etc., we do retain the right to terminate any and all contracts with third party suppliers, licensees or contractors.

Intellectual Property and Platform Ownership

The content, trademarks, trade secrets, copyrights, patents, designs, utility rights (including registered and unregistered design marks), goodwill and other proprietary rights and interests in our platform are owned by us. You may not reproduce, copy, reverse engineer, decompile, translate or distribute any part of the platform without explicit permission.

Limitation of Liability

In no event will we be held liable for consequential damages (including but not limited to lost profits) arising from use of our services:

  • If you act unreasonably or break these T&Cs.
  • In cases where external factors cause problems beyond our control (e.g., acts of nature, unforeseen regulatory changes).

Modification of Terms

We may update these terms at any time; the new version will be effective as soon as it's published on our website:

  1. Please check for updates frequently
  2. Acknowledging your agreement to updated T&Cs through continuing use

By registering or using the Platform, you accept that these T&C are legally binding and consent to abide by any modifications.

Contact or Support Guidance

If you need help with anything related to these terms:

  1. Visit our support page on our website.
  2. Use live chat during operating hours.
  3. Contact our dedicated team via email at [support@qwe.\ com].

They will be happy to assist.

Applicable Licensing or Regulatory Oversight

We are licensed by the UK Gambling Commission under license number 39254 and operate in accordance with applicable regulations:

  • The Gaming Act 2005
  • Anti-Money Laundering Regulations (AML)
  • Online gambling laws of your jurisdiction

Your compliance is expected at all times.

Please check our website regularly for any changes to these terms. If you have a complaint, please do not hesitate to contact us using one of the above-mentioned methods.